Due to our intimate size, cancellations affect us significantly. To ensure the quality of our services, our cancellation policies are dutifully implemented.
Highly recommended. We generally sell out top rooms weeks in advance. As each room is unique, we recommend you pick your favorite and reserve as early as possible. Reservations may be made either by calling the Inn at 800-995-7275 or 916-658-1818 or by clicking on “check availability.”
A deposit equaling the first night room charge and tax will be charged upon booking. Packages will be charged a 50% deposit upon booking. 7 days notice required to cancel a reservation which will result in a refund of the deposit, less a $35 processing fee. Cancellations made within 7 days of arrival will forfeit the deposit amount. Additional terms apply to group bookings of three or more rooms: Please call for details.
Spa appointments require 24 hours notice in order to cancel and receive a refund.
Late Check-In Special Notice: We can easily handle after hours check-ins, however a $500 hold will be placed on your credit card as a damage security. The hold will be released upon room cleaning the following day.
We accept all major credit cards, and accept prepayment by check or cash.
3:00 PM until 9:00 PM. We can accommodate late arrivals. Please contact us if you will be arriving after the office closes at 9:00pm and we will arrange for a late check in.
11:00 AM daily. As we are a boutique property, we also have a “boutique sized” housekeeping staff. 12:00PM check outs can be accomodated at an additional fee of $25. Rooms with spa appointments the morning of check out can have a 12:00 PM check out at no charge.
Concierge staff is available 7 days a week by phone from 8:30 AM until 9:00 PM. For overnight guests, a Manager is available for emergency requests after hours.
We require Seven days notice to cancel a reservation. A $35 fee will be charged for all cancellations. Because, we are a boutique property, it is very difficult to re-book our rooms for last minute cancellations. If you cancel with less than 7 day notice , payment in full is required. Emergency situatuions will be handled on a case by case basis.
The Inn & Spa at Parkside is primarily an adult environment with most of our guests visitng us for a romantic getaway or corporate travel. Children are welcome, however, we must maintain a quiet, serene and welcoming ambiance for our guests.
Smoking is not permitted inside the inn. A cleaning fee of $250 will be charged to any guest whose room smells of smoke, as determined by us.